Description

We understand the value of your past projects and the need to access them even years later. Our File Retrieval Service is here to assist you in recovering files stored up to 5 years ago. While we typically store files for up to 6 months, we use both hard drives and cloud storage for archiving older projects. However, please note that not all files are retained, and retrieval may not always be successful.

Service Highlights:

• Convenient Access: Retrieve past project files stored on our hard drives or in the cloud, depending on the age and type of storage used.
• Resource Allocation: The retrieval process requires time and resources, as we meticulously search our archives to locate your files.
• Cost Sharing: Given the costs associated with long-term storage, a fee is applied for successful file retrieval. If we cannot locate your files, you will receive a 75% refund, acknowledging the effort involved in the search.

How It Works:

1. Purchase the Service: Purchase the file retrieval from our online shop. We’ll contact you if we need further details about the project.
2. File Search: Our team will search through our hard drives and cloud storage to locate your files. This process may take some time due to the varying storage methods.
3. Secure Delivery: If the files are found, they will be delivered by online file transfer.
4. Refund Policy: If we are unable to locate the requested files, you will receive a 75% refund of the retrieval fee.